Illness Claims

How can we help you?

Your enquiry will be reviewed with no obligation.

Illness Claims

Contracting food poisoning or other illnesses while in a foreign country can be particularly distressing. But if that illness is caused by poor hygiene standards or a lack of care on the part of a tour operator, our experts could help you make an illness claim for compensation.

Whether you are staying in a hotel, a cabin on a cruise ship or in a self-catering apartment, it is your tour operator's responsibility to take all reasonable steps to ensure your health and safety is not put at risk. If they breach or fail in that duty, the specialists at Fentons will help you pursue an illness claim.

It’s important to remember that laws and regulations vary from country to country. Our specialist holiday accident lawyers will advise you on the necessary steps to ensure your compensation claim is dealt with as quickly and efficiently as possible, as well as maximising your compensation.

We have many years’ experience in dealing with compensation claims for both individuals and also on behalf of large groups of people who have all suffered illness while abroad. These larger cases often involve tourists on package holidays who find that they have suffered the same illnesses or, more commonly, who show symptoms of food poisoning.

To read about some of our recent holiday illness cases, visit our case studies page.

Virus outbreaks are also common, particularly of the norovirus ‘winter vomiting bug’, which affects up to one million people in the UK every year. Although the virus is fairly common, its effects can be more serious when outbreaks occur in confined spaces such as on cruise liners or in shared accommodation. Holiday firms and tour operators are duty bound to ensure adequate measures are in place to prevent the spread of infections such as this, but Fentons deals with hundreds of cases every year where people have contracted some form of illness or disease while abroad.

If we take on your illness claim for compensation and can pursue it through the courts of England and Wales, we will offer you the benefit of our No Win No Fee scheme which provides a risk-free way to pursue compensation claims.

The time limits on when a claim for compensation can be brought are different in every country throughout the world. If you have been affected by illness, disease or affection while travelling abroad, it is vital that you seek expert legal advice as soon as possible.

How can Fentons help?

If you think you have a case for compensation, or require further assistance with an illness claim or any other holiday claims why not call our freephone helpline on 0800 019 1297, alternatively complete the brief holiday claim form.